How to Register

All temple.edu-associated email accounts are automatically registered to receive TUalerts, but individual mobile devices must be registered in TUportal. Please follow the steps below to ensure you are registered to receive text messages through the TUalert system. 

Steps to Register your Cell Phone 

Students and Employees 

1. Log into TUportal
2. Select Self-Service Banner on the left hand side under TUapplications
3. Select Personal Information
4. Select Addresses and Phones in the menu
5. Review the information listed in the Phone Numbers section

Make sure you have an entry for Mobile - Personal because TUalert notifications will automatically be sent to that number. To change the number, select the pencil icon to display the edit window. To add a Mobile - Personal phone number, select Add phone. 

Parents 

The TUalert notification system is designed to deliver critical information to our students, faculty and staff in an expedited manner. While we understand a parent's concern, our priority is getting information to the immediate Temple community. Adding parents to our system would delay this process.

However, TUalerts are also posted to the @TempleAlert Twitter feed. We encourage parents and family to follow this account or visit https://twitter.com/TempleAlert (you do not need a Twitter account to view this page).

Need Help? 

If you are having problems receiving TUalerts even though your phone number is registered in Self-Service Banner on TUportal, contact the Help Desk to resolve the problem.